Shipping Policy

Thank you for choosing Kirystore for your shopping needs. We want to ensure that you have a smooth experience, so please review our shipping policy below:

Shipping within the United States

  • We currently offer shipping exclusively within the United States
  • Order cut-off time: 6 P.M
  • Orders are typically processed and shipped within 1-2 business days (Monday–Friday)
  • The estimated delivery time is 3–7 business days (Monday–Friday)

Shipping Cost

  • We are pleased to offer free shipping on all orders.

Shipping Delays

  • While we make reasonable efforts to meet the specified shipping and delivery dates, please understand that we cannot be held responsible for shipping delays.

Order Modifications

  • Once your order is confirmed, it cannot be modified or canceled. If you wish to return or exchange a product, please initiate the return process upon receiving the item.

Item Not Received

  • If your order shows as delivered but you haven’t received it, please contact the carrier to locate your package. Once the carrier has possession, we no longer have control. If the issue persists, reach out to us at [email protected], and we will assist in resolving it.

Tracking Information

  • Sometimes, tracking information may not be immediately available due to technical reasons. If you face tracking issues or cannot locate your item, contact us at [email protected], and we will promptly assist you.

Shipment Confirmation and Tracking 

  • You will receive a shipment confirmation email with your tracking number(s) once your order is shipped. Tracking details will become active within 24 hours.

Damages

  • If your item arrives damaged, please contact us immediately to initiate an exchange or refund. We value your satisfaction and will promptly assist you in resolving the issue.

Contact Information

Questions about the Shipping policy should be sent to us at [email protected].
Our contact information is posted below:

Operating Hours: 8 AM to 6 PM, Monday to Friday / Sat: 8:00 AM – 11:30 AM.
Phone: + 1 531-710-7091.
Email: [email protected].
Address: 23061 Fall River Rd, Moreno Valley, CA 92557, USA.